Shipping & Delivery

Free Shipping

We offer free shipping for every domestic order with a total order amount above $ 149. Orders will be shipped out with a signature requirement. No exceptions.
For international shipping contact us for choice of courier and shipping charges.

Time to delivery

All same day orders placed before 5 PM, will be processed the following business day. Special order or customized products will take 10 -15 business days in case items need to be handmade or custom colored and or styled.

For shipping in the US, we offer Priority service, 3 – 5 Business Day shipping. Please be aware any custom or special orders can take up to 10-15 days for product to be handmade and manufactured.
All verified orders ship within 3 business days or sooner. Once your order ships, you will receive an email with tracking information as well as update tracking emails until your order has been delivered.

Use of courier

At ignition hair we understand you need to receive your hair as quickly as possible, therefor we only select the most reliable couriers, and we evaluate their performance on timely delivery and complaint handling regularly. Despite this process, delay is possible. We appreciate your understanding we cannot influence if delays or damages occur when the parcel is in the hands of USPS or FEDEX. This is 100% out of our company’s control. But do not hesitate one moment to contact us to work this out, together.